For optimal results, we recommend running your Auren Air Purifier continuously for the first 6 weeks. After this period, operating it for 4–6 hours per day should suffice, depending on your environment and personal needs.
Can I add essential oils or liquids to the purifier?
No, the Auren Air Purifier is designed solely for air purification. Introducing any liquids or oils can damage the device and void the warranty.
What area does one unit cover?
Each Auren Air Purifier effectively covers up to 23 square meters (approximately 250 square feet). For larger spaces, consider using multiple units to ensure comprehensive air purification.
Is the purifier safe for pets and children?
Absolutely. The Auren Air Purifier is 100% safe for both pets and humans, making it suitable for use throughout your home.
How do I clean the purifier?
Maintenance is simple. Wipe the exterior with a dry cloth every 4 weeks. The device is filterless, so there's no need for filter replacements.
Is the purifier noisy?
Not at all. The Auren Air Purifier operates at a whisper-quiet 27 decibels, ensuring it won't disturb your daily activities or sleep.
Does the purifier help with allergies and odors?
Yes, our ionisation technology effectively reduces airborne allergens, dust, and odors, contributing to a fresher and healthier indoor environment.
Do I need to assemble anything upon arrival?
No assembly is required. Your Auren Air Purifier comes ready to use straight out of the box.
What accessories are included?
Each unit includes a USB cable and an AC wall plug, conveniently located under the base of the purifier.
How do I clean the purifier?
Maintenance is simple. Wipe the exterior with a dry cloth every 4 weeks. The device is filterless, so there's no need for filter replacements.
Warranty & Support
How does the warranty work?
Your 2-year manufacturer's warranty is automatically activated upon delivery. There's no need for registration or physical warranty cards.
How long does the purifier last?
With regular cleaning, your Auren Air Purifier can last between 5 to 7 years, providing long-term air purification.
Can I replace the UV lamp?
The UV component is a built-in chipset and is not user-replaceable. It's designed to last the lifetime of the device.
Shipping & Returns
Do you offer free shipping?
Yes, we provide free shipping on all orders within the UK.
How can I track my order?
Once your order is dispatched, you'll receive a confirmation email with a tracking number to monitor your shipment's progress.
What is your return policy?
The UV component is a built-in chipset and is not user-replaceable. It's designed to last the lifetime of the device.
Have questions? We have answers!
Product & Usage
How long should I run my Auren Air Purifier?
For optimal results, we recommend running your Auren Air Purifier continuously for the first 6 weeks. After this period, operating it for 4–6 hours per day should suffice, depending on your environment and personal needs.
Can I add essential oils or liquids to the purifier?
No, the Auren Air Purifier is designed solely for air purification. Introducing any liquids or oils can damage the device and void the warranty.
What area does one unit cover?
Each Auren Air Purifier effectively covers up to 23 square meters (approximately 250 square feet). For larger spaces, consider using multiple units to ensure comprehensive air purification.
Is the purifier safe for pets and children?
Absolutely. The Auren Air Purifier is 100% safe for both pets and humans, making it suitable for use throughout your home.
How do I clean the purifier?
Maintenance is simple. Wipe the exterior with a dry cloth every 4 weeks. The device is filterless, so there's no need for filter replacements.
Is the purifier noisy?
Not at all. The Auren Air Purifier operates at a whisper-quiet 27 decibels, ensuring it won't disturb your daily activities or sleep.
Does the purifier help with allergies and odors?
Yes, our ionisation technology effectively reduces airborne allergens, dust, and odors, contributing to a fresher and healthier indoor environment.
Do I need to assemble anything upon arrival?
No assembly is required. Your Auren Air Purifier comes ready to use straight out of the box.
What accessories are included?
Each unit includes a USB cable and an AC wall plug, conveniently located under the base of the purifier.
How do I clean the purifier?
Maintenance is simple. Wipe the exterior with a dry cloth every 4 weeks. The device is filterless, so there's no need for filter replacements.
Warranty & Support
How does the warranty work?
Your 2-year manufacturer's warranty is automatically activated upon delivery. There's no need for registration or physical warranty cards.
How long does the purifier last?
With regular cleaning, your Auren Air Purifier can last between 5 to 7 years, providing long-term air purification.
Can I replace the UV lamp?
The UV component is a built-in chipset and is not user-replaceable. It's designed to last the lifetime of the device.
Shipping & Returns
Do you offer free shipping?
Yes, we provide free shipping on all orders within the UK.
How can I track my order?
Once your order is dispatched, you'll receive a confirmation email with a tracking number to monitor your shipment's progress.
What is your return policy?
The UV component is a built-in chipset and is not user-replaceable. It's designed to last the lifetime of the device.
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